The Document Verification Service—fast, secure, trusted

The Document Verification Service (DVS) is a national online system that allows organisations to compare a customer's identifying information with a government record.

The DVS is a secure system that operates 24/7 and matches key details contained on Australian-issued identifying credentials, providing a 'yes' or 'no' answer within seconds.

The DVS helps organisations build greater confidence in the identities of their clients. This helps protect governments, businesses and Australians from identity crime.

Latest news

The DVS is now part of the new Department of Home Affairs. Our contact details have changed as have various agreements and terms and conditions.  Please check the GSP/Business/IDSP/Government page for up-to-date information. Otherwise, it’s business as usual for the DVS.

In other news, as at November 2017 the DVS had already passed the 30 million transaction total of 2016. We look forward to another year providing this highly used service in 2018.

To ensure we hear your views on how the DVS could be improved, please ensure you respond to the DVS Customer Survey, due to be sent to you in early February 2018.


Identity crime

Each year, the personal information of an estimated 1.7 million Australians is stolen or misused. This makes identity crime one of the most prevalent personal crime types in the country.

Identity crime also provides a foundation for many other types of crime and has been rated by the Australian Crime Commission as a key enabler of organised crime.

The DVS is a key part of broader national efforts to reduce identity related crime under the National Identity Security Strategy. Find out more on the Identity security page on the Attorney-General's Department website.