The Document Verification Service—fast, secure, trusted

The Document Verification Service (DVS) is a national online system that allows organisations to compare a customer's identifying information with a government record.

The DVS is a secure system that operates 24/7 and matches key details contained on Australian-issued identifying credentials, providing a 'yes' or 'no' answer within seconds.

The DVS helps organisations build greater confidence in the identities of their clients. This helps protect governments, businesses and Australians from identity crime.

Latest news

The DVS is pleased to advise that verifications of  Centrelink concession cards are now available.

The DVS is pleased to advise that access to verifications of birth, marriage and change of name certificates is being rolled out to the private sector since 5 February 2018. Victorian, New South Wales and Tasmanian documents are now available and we will advise about others as they come online.

If you want to submit Information Match Requests of these documents, please contact your Gateway Service Provider or the DVS.Manager@homeaffairs.gov.au.

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Identity crime

Each year, the personal information of an estimated 1.7 million Australians is stolen or misused. This makes identity crime one of the most prevalent personal crime types in the country.

Identity crime also provides a foundation for many other types of crime and has been rated by the Australian Crime Commission as a key enabler of organised crime.

The DVS is a key part of broader national efforts to reduce identity related crime under the National Identity Security Strategy. Find out more on the Identity security page on the Attorney-General's Department website.