The Document Verification Service—fast, secure, trusted
The Document Verification Service (DVS) is a national online system that allows organisations to compare a customer's identifying information with a government record.
The DVS is a secure system that operates 24/7 and matches key details contained on Australian-issued identifying credentials, providing a 'yes' or 'no' answer within seconds.
The DVS helps organisations build greater confidence in the identities of their clients. This helps protect governments, businesses and Australians from identity crime.
DVS users set a new record in 2015, with the service processing over 21 million transactions.
Eligible New Zealand organsiations can now register online via the New Zealand - DVS Business User Registration Form on the Businesses page.
Note: New Zealand government agencies have access to birth, marriage and change of name certificates issued by all Australian states and territories except Western Australia. New Zealand businesses do not have access to birth, marriage and change of name Certificates. See the How the DVS works page for more information.
Each year, the personal information of an estimated 1.7 million Australians is stolen or misused. This makes identity crime one of the most prevalent personal crime types in the country.
Identity crime also provides a foundation for many other types of crime and has been rated by the Australian Crime Commission as a key enabler of organised crime.
The DVS is a key part of broader national efforts to reduce identity related crime under the National Identity Security Strategy. Find out more on the Identity security page on the Attorney-General's Department website.